Shipping policy

Shipping Cost

We currently offer free international shipping on most orders. In some cases, if shipping applies (depending on the item and destination), shipping is calculated at checkout. We package and ship orders directly from our partners' warehouses to nearly every country across the globe. Transit times vary from location to location.

Delivery Times

We process and ship orders as soon as possible through our domestic and international warehouses. Handling and processing take 1-5 business days. Delivery times for smaller items are typically between 14-30 business days, but can vary depending on your location. Tracking information is available with every order.

On larger items that must travel by sea, shipping can take significantly longer than air freight items due to unforeseen events and extreme weather conditions.

For time-sensitive deliveries, it is best to contact us before placing an order.

Please note that as items are shipped directly from our partners, if you placed an order for multiple items, they may arrive separately.

Tracking

Tracking numbers are sent as soon as your order is shipped. Additional delays may occur due to postal or customs inspections.

Lost Items 

Each order is sent with insured shipping and handling to prevent lost packages. If your order is lost in transit or held at customs, we will send you a new package with priority shipping and full tracking. Please refer to our refund and return policy for applicable situations.

Import Fees or Taxes

All prices displayed on our website exclude import fees and taxes and therefore, customers are responsible for all duties and import fees and VAT charges.

Depending on your location and import laws, you may be liable to pay for duties and taxes. Please refer to your local customs authority for further information on extra charges that may be anticipated.

Extended Delays:

In some instances, delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible, and we will do our best to resolve the situation.